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Pure Oz Water – Frequently Asked Questions

Pure Oz Water FAQs – Your Guide to Alkaline Mineral Water Sourced in Queensland
Have questions about our naturally alkaline water? You’re in the right place. Discover everything you need to know about Pure Oz Water — including health benefits, mineral content, natural pH levels, delivery options and where our premium spring water is sourced.

Our water is drawn from deep underground mountain streams in Southeast Queensland and filtered naturally through ancient basalt rock. It’s bottled at the source by our family-owned team to ensure freshness, purity and a full spectrum of essential electrolytes — untouched by additives, machinery or industry.

Alkaline water has a pH level above 7, making it less acidic than tap water. Pure Oz Water naturally sits around pH 8, thanks to its journey through layers of volcanic basalt rock in the Scenic Rim. This process infuses the water with essential electrolytes like magnesium, calcium and silica—giving it a smooth taste and gentle alkalinity that supports optimal hydration.

Pure Oz Water is negatively charged for cell rejuvenation and, offers natural hydration with a full spectrum of bioavailable minerals. It may assist with bone strength, joint support and muscle recovery by restoring essential electrolytes. Many customers also report improved energy, digestion and skin clarity. The naturally alkaline profile may also help balance pH levels in the body and reduce acidity caused by stress, poor diet or alcohol.

Our water is sourced from deep underground mountain streams on our private family farm in Southeast Queensland. As it filters through kilometers of ancient fractured basalt, it absorbs perfectly balanced minerals, untouched by industry or pollutants. We bottle it at the source—nothing added, nothing taken away—just pure, natural Australian mineral water.

It’s 100% naturally alkaline. Unlike many bottled waters that are artificially ionised, Pure Oz Water gains its pH and mineral profile naturally as it flows through volcanic rock. No electrolysis. No reverse osmosis. Just the power of nature doing what it’s done for centuries—delivering mineral-rich hydration in its purest form with a health rejuvenating negative charge.

Some studies suggest that naturally alkaline water with a pH of 8.0 or higher may help neutralise stomach acid and support those managing mild acid reflux symptoms. Pure Oz Water is naturally alkaline and mineral-rich, making it a gentle choice for those seeking a smoother, low-acid hydration option.

 For more detailed information and scientific insights, please click here to explore further.

Yes, and you'll taste the difference. The clean, smooth flavour of Pure Oz Water enhances the natural taste of tea, coffee, broths and recipes. Because it’s naturally alkaline and mineral-rich, it can elevate both your cooking and your hydration.

Absolutely. Our water is naturally filtered and completely free from chemicals, additives or preservatives. It’s safe for all ages and especially good for growing bodies that need quality hydration and vital minerals.

Some research indicates that alkaline water may support improved blood sugar control and reduce oxidative stress, both of which are relevant to managing Type 2 Diabetes. While it’s not a cure, it may assist as part of a balanced diet and hydration routine. Always consult your health professional for medical advice.

A lot of bottled waters on supermarket shelves have undergone reverse osmosis, a process that strips water of everything — including beneficial minerals. Companies then re-add synthetic minerals in controlled doses and use machines like ionisers to artificially raise the pH level. These waters may be marketed as "alkaline" or "enhanced," but they're lab-adjusted, not naturally formed.

Pure Oz Water is the real thing. As it flows through kilometres of ancient fractured basalt, it absorbs a perfectly balanced spectrum of natural minerals like calcium, magnesium and silica. We bottle it at the foot of the mountains — no additives, no pH manipulation, and no misleading labels. It's clean, naturally alkaline mineral water the way nature intended — nothing added, nothing taken away.

No. Pure Oz Water contains only a miniscule of natural fluoride, no chlorine or added chemicals of any kind. It’s naturally filtered through volcanic rock, absorbing minerals while staying completely free from treatment agents often found in tap water.

Because our water is drawn from protected underground streams, it doesn’t require chemical processing to meet safety or taste standards. Every batch is independently tested to ensure it remains as pure, clean and naturally balanced as when it left the ground.

Yes — Pure Oz Water is tested by accredited laboratories to ensure it meets the highest safety, purity and mineral content standards. We comply fully with all Australian food and beverage safety regulations, including regular microbiological and mineral content testing.

Our new on-site bottling facility was purpose-built to exceed council and hygiene standards, ensuring the water remains untouched by contaminants from source to seal. It’s a system built with care, passion and precision — just like everything we do.

We understand the growing need for sustainable choices and are actively exploring glass bottling options for future product lines. While our current packaging uses food-grade, BPA-free plastic that’s fully recyclable, we’re committed to reducing our environmental footprint at every stage. Our bottles are packed in cardboard cartons and shielded from the sun. Sent frshly made to you and not stored on long round the world ships and docks.

Our bottling facility uses low-waste production practices, and we're currently researching carbon-neutral shipping partners and local refill options. Because great water should respect both your health and the planet.